Uncertainy avoidance Assignment Example | Topics and Well Written Essays - 500 words

Uncertainy avoidance - Assignment Example According to Reimann, LÃ ¼nemann & Chase (2008), clients from those cultures that exhibit increased uncertainty avoidance are less satisfied with service defects, or when service expectations are not met as compared to those from low-uncertainty cultures. I have identified culture as a strong determinant of a persons behavior even when such a person is in a very different culture. In my view, conflict will always be pervasive as long as the people in any situation have different cultural orientations. Recently, the world has witnessed the UN and USA trying to convince President Assad of Syria to step down and allow democratic leadership to take on. However, he still has strong internal and external support from those citizens and nations with high levels of uncertainty avoidance like Russia. If the situation in Syria were happening in Western nations, the citizens would be less willing to support such a regime under war circumstances. The reading has allowed me to reflect on why a number of people get it very rigid to change. For instance, I have quite a number of my friends who take the course, which a former family member took, and highly avoid new courses that are a little bit predictable in terms of employment opportunities and p rogress. Additionally, I have gained a clear understanding of why people from most Asian countries like to live in groups and rarely make friendships with those different from them. Reimann, LÃ ¼nemann & Chases (2008) study has allowed me to note that, in business, it is good to learn and understand the differences in customers’ cultures, expectations and needs, to be able to take action of them in the best way and to avoid conflict. As Kegan & Lahey (2009) observe, in cultures with a high level of uncertainty avoidance, citizens opt for predictable leadership and governance. They then become loyal to their leaders and embrace their way of doing things with little criticism. Here, citizens are concerned;